Talking to Strangers: What We Should Know About the People We Don't Know

Talking to Strangers is one of Malcolm Gladwell's least focused books, one that intends to explore why our interactions with strangers often go wrong. Unfortunately, his examples (Churchill/Hitler, Castro/the CIA, Bernie Madoff) are too anecdotal to prove much of anything, and too many of them are only loosely related to interpersonal interactions. I have enjoyed many of Gladwell's earlier books, but Talking to Strangers is one of his weakest efforts.